Customer Service Representative
Margate
Customer Service Representative
Full Time • Margate
Benefits:
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications
- Knowledge of insurance products
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Compensation: $18.00 - $20.00 per hour
Join Our Team
Thank you for your interest in Atlantic Coast Collision. The first step to an exciting chapter in your career starts right here! At Atlantic Coast Collision we are constantly looking to grow our dynamic team of employees. We are looking for individuals who have an eye for detail and a true passion for custom service.
What is it like to work at Atlantic Coast Collision?
Atlantic Coast Collision prides itself in providing a safe and comfortable work environment for its employees. We offer a great atmostphere to work in and a competitive compensation package which includes many benefits like a 401K and Health insurance.
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